Retail

QMS Support and Compliance

This suite covers the entire documents part, evaluations and audits, actions on the non-conformities and also the advanced planning of quality for their products and/or products from their suppliers.

 

SIQ QMS and Compliance Suite is composed of the following modules:

 

Audits

Apply and manage audits performed in Internal processes as well as in the suppliers of services and products. Control of results and upcoming audits. Follow-up actions.

Example of audits: Pick List Audit / Self-Assessment / Quality System / Environmental Audits / Price Level / Negotiation flexibility / Communication / others.

 

Documents

Internal Controls such as standards, procedures, fact sheets, drawings, work instructions, preventive maintenance, security, others, and can be used locally or corporately within the Company. External controls (suppliers of products and services) such as: Norms, Procedures, Instructions, Certifications, Licenses, Contracts and other documents according to the quality policy of the Company. Most common examples: ISO 9000, ISSO 14000, ROHS, Environmental Licenses, Operating License, Production License, Supply Contracts, Licenses of public agencies such as Federal Police, Military Police, IBAMA.

 

CAPA

To manage the process of solving problems and non-conformities detected in the audit and / or evaluations, through methods such as 8D, 5PB’s, among others, where the nonconformity generator itself responds to the phases of the applied method, drastically reducing the workload of the Quality area of the company.

 

Indicators

Quality Competitive Intelligence. PPM, Average, Standard Deviation, Dispersion, Failure Trends, IDF, Audit Grades. Pareto Charts, Trends and management reports.