White goods and electro-electronics industry

Suppliers Quality Management

The Supplier Quality Management Suite makes it possible to achieve significant reductions in the quantity of items disapproved for lack of supplier quality, as well as in the time of treatment of nonconformities through the use of the portal, which, together with the Quality Indicators, allow A more complete and effective management with the effective use of the tools of Competitive Intelligence.

 

SIQ Suppliers Quality Management Suite is composed of the following modules:

 

Initial Sample Approval Management

Management of the development of projects, NEW or MODIFIED, from the issuance of the Request (integrated to the Engineering Document) to the receipt of PPAP.

Control of schedule, responsible, deadlines, actions, agreements, results and Status of each project.

 

Compliance (Legal documents, contracts and certifications)

Control and maintain documents of suppliers of products and services such as Certifications, Licenses, Contracts and other documents according to the quality policy of the Company. Most common examples: ISO 9000, TS 9000, VDA, ISO14000, ROHS, Environmental Licenses, Operating License, Production License, Supply Contracts, Licenses of public agencies such as Federal Police, Military Police, IBAMA.

 

Assessment / Audits

Apply and manage audits in suppliers, either in homologation processes, or during the commercial relationship with them, thus allowing the improvement of the process, either through the detection of non-compliance situations or through the taking of preventive actions.

 

Non Conformities

The main objective of the Nonconformities module is to identify and completely eliminate all existing Non-Conformities, minimizing undesirable situations with the application of Corrective Actions and Preventive Actions, always focusing on the Continuous Improvement of activities. The module directs users to a methodology for solving nonconformities, according to the method applied by the company, as: 8D, 5PB’s, Ishikawa Fish Diagram, among others, these methods being established according to the client’s preferences.

 

Inspection at Origin

Control the products of the suppliers at the origin, before leaving the place they were manufactured, and often with control during the production process. Management of controlled shipments. All goods shipping will be controlled incorporating aspects of Quality in the Notice of Boarding and Invoice.

 

Receiving Inspection

Manage the quality of the received items (by characteristic, seasonality, potentiality, others) through standard and customizable sampling tables, parameterized skip lot rules (by characteristic, reliability levels, Etc.), control plans (by process, family, material, others), automatically generating the Performance Indicators, notifications of non-compliance and actions for Suppliers. With built-in intelligence and versatility like no other in any ERP market, this module is today a great differential in our efforts to reduce our customers’ costs.

 

Packaging Developement

Control of packaging from product development to the end of its useful life. Definition of packaging, quantities, standardization, and flow with suppliers. Management of shortages, conditions and excesses.

 

Tooling Management in power of third parties

Reduce quality problems related to company tooling failures held by suppliers. To control such tools, especially the values of these assets, their location, useful life and technical conditions, which allows a better budget planning for the next periods (research), taking into account the Item Demand and Tool Construction Time

 

Skip Lot

Inspection of fractional lots of Suppliers products that present an exemplary and stable history of quality, according to criteria of importance defined by the user, such as: characteristics, levels of reliability, etc.

 

Refund

Explain the internal costs generated by problems of poor supplier quality, thus allowing the submission of the request for compensation to the Suppliers.

 

Indicators

Quality Competitive Intelligence. PPM, Average, Standard Deviation, Dispersion, Failure Trends, IDF, Audit Grades. Pareto Charts, Trends and management reports.