Quality Management

The retail market is challenging and competitive. The new information technologies have transformed the consumption mode and definitely changed the relationship between the retailer and its consumer, that better informed, is more aware and demanding about the quality of products, services and customer care given to him.

Our suites of software for Quality Management of retail acts in key needs of the sector, since the control of suppliers to the Distribution Center, claims arising from shops or customers (SAC), to support QMS and Compliance, integrating processes, reducing costs and waste and showing points where the preventive and corrective actions should be taken.

Processes of quality management of the retail industry

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