Supplier Quality Management

Quality Management

Supplier Quality Management

Our Supplier Quality Management Suite provides total integration between the company and its collaborators, all in a responsive, safe and effective way, covering all stages of the process, since the suppliers approval, the periodic evaluations, performance indicators, inspections on the origin and receipt, certification maintenance, the treatment of non-conformities, as well as the compensation of losses caused by failures in service care.

SIQ Systems Supplier Quality Management Suite consists on the following modules:

  • Initial New Samples Approval Process

    Management of the initial samples approval process, either for new items or for modified / altered items, along the chain of Suppliers, from the issuance of the Purchase Order (integrated with relevant technical specifications) until the samples are received. It allows the control of schedule, responsible, deadlines, actions, agreements, results and Status of each process / project.

  • Packaging Development

    Packaging control from product development (during APQP/PPAP) throughout its useful life. Definition of packaging confection, quantity, standardization and flow with suppliers. Fault, condition and excess management.

  • Assessment / Audits

    Apply and manage audits in suppliers, either in homologation processes, or during the commercial relationship with them, thus allowing the improvement of the process, either through the detection of non-compliance situations or through the taking of preventive actions.

  • Compliance (Legal Documents, Contracts and Certification Management)

    Control and maintain documents of suppliers of products and services such as Certifications, Licenses, Contracts and other documents according to the quality policy of the Company. Most common examples: ISO 22000, Hazard Analysis and Critical Control Points (HACCP) or Safe Quality Food (SQF), Environmental Licenses, Operating License, Production License, Supply Contracts, Licenses of public agencies such as Federal Police, Military Police, IBAMA.

  • Inspection at Origin

    Control the products of the suppliers at the origin, before leaving the place they were manufactured, and often with control during the production process. Management of controlled shipments. All goods shipping will be controlled incorporating aspects of Quality in the Notice of Boarding and Invoice.

  • Receiving Inspection

    Manage the quality of the received items (by characteristic, seasonality, potentiality, others) through standard and customizable sampling tables, parameterized skip lot rules (by characteristic, reliability levels, Etc.), control plans (by process, family, material, others), automatically generating the Performance Indicators, notifications of non-compliance and actions for Suppliers. With built-in intelligence and versatility like no other in any ERP market, this module is today a great differential in our efforts to reduce our customers’ costs.

  • Non-Conformities

    Allows you to manage the troubleshooting of problems detected during inspection using methods such as 8D and 5PB’s. The method’s steps are addressed by the supplier, drastically easing the burden on the company’s quality management area.

  • Skip Lot

    Inspection of fractional lots of Suppliers products that present an exemplary and stable history of quality, according to criteria of importance defined by the user, such as: characteristics, levels of reliability, etc.

  • Refund

    Explain the internal costs generated by problems of poor supplier quality, thus allowing the submission of the request for compensation to the Suppliers.

  • Indicators

    Quality Competitive Intelligence. PPM, Average, Standard Deviation, Dispersion, Failure Trends, IDF, Audit Grades. Pareto Charts, Trends and management reports.

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